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Scott's
Story
In his career, Scott Juba has worked with numerous high-profile clients from across the world on issues involving crisis communications, reputation management, social media monitoring, social media strategy, communication strategy and media relations.
He serves of counsel to Hennes Communications, one of the few firms in the U.S. exclusively focused on crisis communications. Hennes Communications was recently named as one of the top crisis PR firms in the U.S. by Chambers and Partners, the leading independent professional legal research company in the world.
Aside from Hennes Communications, Juba also serves of counsel to The Jane Group, one of the only firms in the U.S. which specializes in crisis management for independent schools.
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He is a recognized thought leader on social media and on the use of technology to communicate. Juba is renowned for his online monitoring, in which he marries the data capturing capability of advanced monitoring tools with the human intelligence required to strategically analyze online discussion of vital interest to a client. From the perspective of a seasoned crisis communicator, he assesses the volume, tone and influence of the discussion.
Additionally, he is particularly skilled at working with educational institutions and has served some of the nation’s leading schools, including Phillips Academy, which is often referred to as America’s best high school.
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He has conducted training sessions for many organizations, including The American Association of Fundraising Professionals (AFP), Business Volunteers Unlimited (BVU), Neighborhood Leadership Development Program (NLDP), Cleveland Metropolitan Bar Association, Cleveland Department of Public Health, Canton City Schools, Malone University and Hiram College. He has also guest lectured at the Case Weatherhead School of Management.
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Juba has received numerous awards from organizations such as Sales and Marketing Executives International (SMEI) and the Public Relations Society of America (PRSA). Former Ohio Gov. John Kasich, the Ohio House of Representatives and former Akron Mayor Don Plusquellic have also formally honored his work.
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In 2017, Juba co-authored, Avoid Workplace Communication Screw-ups: They'll Cost Money and Get You Fired, published by Smart Business Books. It is a practical guide to becoming a better communicator in the workplace and avoiding the mistakes that stifle people’s careers. The book is co-authored with Davis Young. Young was President of the former Edward Howard & Co., one of the most respected and highly honored public relations firms in the country. Juba and Young often collaborate.
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Juba’s educational background includes a master’s degree in public relations from Kent State University. He earned his bachelor’s degree in economics from Baldwin-Wallace College, where he was a Collegiate All-American Scholar and graduated summa cum laude.
Services
Scott Juba of Radar Public Relations & Consulting provides the following communication services:
Social Media &
Online Monitoring
Anyone can use social media monitoring and online monitoring tools that provide a list of results. What Scott Juba does goes much deeper. Juba’s social media and online monitoring marries the data capturing capability of advanced monitoring with the human intelligence required to strategically analyze online discussion of vital interest to a client. From the perspective of a seasoned crisis communicator, he assesses the volume, tone and influence of the discussion. Clients are given regular reports that provide actionable intelligence. Learn more about How It Works.
Search Engine Suppression
Communication Strategy
No matter what your issue or opportunity, Scott Juba can help you execute a strategy that meets the moment. He begins by crafting a communication plan with strategies and tactics intended to inform and educate your key audiences, build your reputation and strengthen your relationships. He then works in conjunction with you to see the plan through to execution. With budget consciousness always in mind, Juba works with clients to identify tasks best suited for your internal team and which elements of the plan he is best positioned to implement.
Media Training
Crisis Communications
Scott Juba partners with two of the leading crisis communication firms in the United States. He works with clients to strategically approach a time of crisis in a way that prioritizes an organization’s most important stakeholders. He uses crises as an opportunity not only to protect the reputation of an organization but to actually improve it. He helps you determine what to say, how to say it and when to say it, all with your values and reputation in mind.
Professional Seminars
What people find about you in online searches, matters. If you have negative content appearing high in searches, Scott Juba can work with you to create message-driven positive content that organically ranks above the negative content and pushes it down. This allows you to better showcase your narrative while minimizing undesirable or misleading content. Juba can set forth a strategy for how to accomplish this that is unique to your case. It serves as a roadmap. You can then choose what you can implement on your own and what tactics you would like Juba to execute.
Mastering a media interview is an art. Scott Juba can deliver intensive one-on-one or group training that teaches you the ins and outs of how to achieve this. Juba starts by teaching best practices and then proceeds to engage participants in a series of mock interviews that put the participant in the spot of an interviewee. He reviews what the participant does well and offers constructive feedback from improvement. These media training sessions can be done in-person or can be offered virtually.
If you are looking for a speaker for your conference, event or training session, Scott Juba can speak on a number of topics, regarding crisis communications, social media, online communication and the use of technology to communicate. The American Association of Fundraising Professionals (AFP), Business Volunteers Unlimited (BVU), Neighborhood Leadership Development Program (NLDP), Cleveland Metropolitan Bar Association, Cleveland Department of Public Health, Canton City Schools, Malone University and Hiram College are among the organizations for which Juba has conducted training sessions.
Other services Scott Juba offers include:
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Online Reputation Management
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Social Media Management
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Media Relations
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Contract Writing
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Expert Witness Testimony
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Clients
Clients Scott has worked with include:
Communication Firms
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Hennes Communications…Clients Scott has served through Hennes Communications include:
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AkroChem
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Akron General Hospital
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Altercare
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AMG National Trust
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Aultcare
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Avery Dennison
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Buckley King
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Castlewood Treatment Centers
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City Mission, The
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Cleveland Metroparks
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Cleveland Tiki Barge
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Concord Township
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Condado Tacos
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Davey Tree
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Destination Cleveland
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Elyria Foundry
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Evonik (Degussa Chemicals)
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First Interstate Properties
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Ganley Management Company
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Lubrizol
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Menorah Park
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Midwest Direct
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Oberlin College
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Oswald Companies
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Positively Cleveland
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Pro Football Hall of Fame
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Riverside Companies
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Seastreak
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SIGG
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Seeley Savidge Ebert & Gourash LLP
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Stark County Emergency Management Agency
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Stow-Munroe Falls City Schools
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St. Vincent Charity Medical Center
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ThyssenKrupp
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University Hospitals
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Westfield Insurance
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Willoughby-Eastlake City Schools
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College of Wooster
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City of Wooster
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And more
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The Jane Group...Through the Jane Group, Scott has served some of the most prestigious independent schools in the world.
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Paynter Commutations
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DY Author and Speaker LLC
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Schools/Education
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Beaumont School – Ohio
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Hiram College – Ohio
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Intergenerational Schools – Ohio
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Gilman School – Maryland
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Laurel School – Ohio
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Malone University – Ohio
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Northeast Ohio Council on Higher Education
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Phillips Academy – Massachusetts
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Shaker Schools – Ohio
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St. Stephens School – Rome, Italy​​
Nonprofits
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Cleveland Metropolitan Bar Association
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Hattie Larlham
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Judson Smart Living
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Neighborhood Leadership Development Program
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Shaker Schools Foundation
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Corporate/Other
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42 Investment Advisory Group
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BakerHostetler
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The Country Club – Pepper Pike, Ohio
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Cleveland Cinemas
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Katherine's Collection
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LMI
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Majestic Steel
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Summa Emergency Associates
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Jane Hulbert,
Co-Founder, The Jane Group
"The Jane Group has been proud to partner with Scott Juba of Radar Public Relations & Consulting for over a decade. His firm provides our schools with invaluable monitoring service and analysis, especially when they are managing a crisis. The Jane Group has received nothing but the highest compliments about Scott’s work. His calm demeanor, excellent communications skills and his ability to monitor under pressure make him an outstanding professional who is consistently a pleasure to work with."
Bruce Hennes,
Chief Executive Officer of Hennes Communications
“Scott is, simply put, one of the sharpest, most strategic guys I’ve ever met.”
Tonnie Alliance,
​Former Corporate Relations,
Major Gifts & Planned Giving Officer at Hattie Larlham
"Scott is the ultimate professional."
Barb Paynter,
Owner of Paynter Communications
"Scott doesn't approach social media the way so many PR people do. He focuses on the strategy and then identifies ways to provide solutions using social media. He is a valuable member of our team and a tremendous resource to clients in crisis.”